Episode 421 - Brian Boero, Co-Founder 1000watt

Brian Boero articulates a pivotal truth within the realm of real estate marketing, emphasizing the lack of creative storytelling and brand development that has historically characterized the industry. He explains how this unclaimed territory has been staked by his firm, 1000watt, as they ventured to redefine conventional approaches to marketing in real estate. Over the years, the company has grown, increasingly recognized for its innovative strategies and compelling narratives. In our dialogue, we delve into the evolution of marketing practices, the challenges agents face in a hyper-competitive landscape, and the necessity for professionals to cultivate bravery in their branding efforts. Ultimately, we underscore the importance of establishing a distinct and authentic identity in a field where differentiation remains critically scarce.
Brian's narrative is punctuated by the challenges he faced while transitioning from political campaigns to real estate. Disillusioned with the political landscape and the individuals within it, he found solace and purpose in the realm of real estate marketing. His partnership with Mark Davison, another luminary in the industry, further propelled 1000watt's success. The duo's dedication to exploring uncharted territories of creativity and branding has led to a distinctive methodology that not only focuses on visual design but also emphasizes the importance of messaging and strategic positioning. This holistic approach ensures that clients are not merely following trends but are instead cultivating a unique brand identity that reflects their values and aspirations, setting them apart in a crowded market.
Takeaways:
- The real estate industry, particularly in the past, lacked innovation in storytelling and brand building, which presented an unclaimed territory ripe for exploration.
- In establishing 1000watt, we recognized the absence of creativity in real estate marketing, allowing us to define a unique space for our services.
- The evolution of our firm was marked by a gradual expansion of projects and clients, leading to our recognition for innovative branding solutions.
- Clients often require encouragement to embrace creative risks, and our established reputation facilitates their willingness to venture beyond conventional marketing.
- Understanding the distinct characteristics of a client’s brand requires an in-depth discovery process, which serves to differentiate them in a crowded marketplace.
- The misconception that immediate engagement in marketing equates to effective brand building overlooks the necessity for a thoughtful and strategic approach.
00:00 - Untitled
00:13 - Claiming New Territory in Real Estate
01:59 - The Journey Begins: Interviewing Brian Boro
06:18 - Transitioning to College Life
13:00 - Transition to Real Estate
23:19 - The Misunderstanding in Real Estate Marketing
31:21 - Finding Inspiration in Reading
34:30 - Advice for New Real Estate Agents
There was nobody at the time really thinking creatively or about storytelling or brand building in real estate.
Speaker AThat territory remained unclaimed.
Speaker AAnd so we went out and we staked that as our territory.
Speaker AAnd over time we added people slowly and we got bigger and bigger projects and clients and accounts and we became known for that.
Speaker BYou're listening to the Real Estate Sessions and I'm your host, Bill risser.
Speaker BWith nearly 25 years in the real estate business, I love to interview industry leaders, up and comers and really anyone with a story to tell.
Speaker BIt's the stories that led my guests to a career in the real estate world that drives me in my 10th year and over 400 episodes of the podcast.
Speaker BAnd now I hope you enjoy the next journey.
Speaker BHi everybody.
Speaker BWelcome to episode 421 of the Real Estate Sessions.
Speaker B421, wow.
Speaker BIt's a lot of sessions.
Speaker BThank you so much for tuning in.
Speaker BThank you so much for telling a friend.
Speaker BAnd I am always excited when I'm recording an episode, but it goes to a new level here.
Speaker BThis is somebody I've wanted to interview literally for years and years.
Speaker BI'm a huge fan of seeing him speak at any conference and, and I've also interviewed a couple of his colleagues at the same company he's at that he co founded with one of them and Jessica Sweezy's there, of course.
Speaker BThe one he co founded with is Mark Davison.
Speaker BSo I think you know who I'm talking about by now.
Speaker BI'm talking about Brian Boro and I, this is going to be so much fun.
Speaker BIn fact, one of my colleagues at Fidelity is a massive fan of Thousand Watt and Brian and she crafted a few questions that I'm going to insert into the episode as we move along.
Speaker BI that Brian's ready for that.
Speaker BI think he is.
Speaker BLet's get this going.
Speaker BBrian, welcome to the podcast.
Speaker AThanks, Bill.
Speaker AThank you for having me.
Speaker BOh, look, I, I said it in the intro.
Speaker BI've.
Speaker BIt's been years and years I've wanted you on the podcast.
Speaker BI've seen you speak at many events.
Speaker BI was a ambassador for Inman for like a 10 year span with guys like Sean Carpenter and you know, Jay Thompson a little bit.
Speaker BSo it's been great to see really, just just to watch Thousand Watt grow from that little startup, I guess we could call it in 2007.
Speaker BIt was just it.
Speaker BVery cool.
Speaker AThank you.
Speaker AAnd yeah, that's what everybody always says.
Speaker AWell, I see you on stage and I say, well, you know, honestly, I'm More comfortable on stage than I am offstage.
Speaker BWe'll pretend this is a stage.
Speaker BThat's good.
Speaker AYeah.
Speaker AOkay.
Speaker ATerrific.
Speaker BSo you live in Oakland, in the Oakland area.
Speaker BIs that true?
Speaker AI live in Oakland, California.
Speaker BAwesome.
Speaker ABorn and raised here.
Speaker BWow.
Speaker BSo born and raised.
Speaker BI was born and raised in San Diego.
Speaker BLived there for almost 40 years.
Speaker BWe lived in to the same state, but they are completely different.
Speaker AThey are different.
Speaker AAnd, you know, I always say that the only place in the United States with a better climate than Oakland is San Diego.
Speaker ASo I.
Speaker AI acknowledge San Diego's preeminence in terms of weather.
Speaker BYour winters are just a bit chillier than ours.
Speaker BThat's really the biggest difference.
Speaker BI think it's not much more than that.
Speaker AA little bit.
Speaker AYeah.
Speaker AI mean, it's.
Speaker ARight now I'm looking out the window and we have typical summer fog.
Speaker ABut that's the worst of it here.
Speaker BYeah.
Speaker BI've been to San Francisco many times.
Speaker BOakland a couple times, actually.
Speaker BI saw the Blue Jays and the A's playing a playoff game back in the early 90s.
Speaker BOh, yeah.
Speaker BSo are you a fan of all the Oakland teams?
Speaker ANo, because they all left, Bill.
Speaker AThey're gone.
Speaker BWere you a fan of all the Oakland teams?
Speaker AI was never a basketball fan, but I grew up loving the Raiders until I was 11 years old.
Speaker AAnd they left and broke my heart.
Speaker AAnd I've rooted against them ever since.
Speaker AAnd the A's moved to Sacramento.
Speaker AI mean, this poor Oakland.
Speaker BIt's hard to keep a franchise going when there's not ownership that kind of cares in a certain way.
Speaker BAnd for whatever reason, Al Davis and Mark Davis kind of cared.
Speaker BThey came back, but it wasn't the same.
Speaker AThey did, and they destroyed that.
Speaker AThey destroyed anything that was good about the open Coliseum for baseball and then left again.
Speaker ASo, you know, whatever.
Speaker AForget the Raider.
Speaker BWe're gonna stop.
Speaker BWe'll stop talking.
Speaker AI wish them the worst.
Speaker BWell, so do I wish the Chargers the worst.
Speaker BThey left San Diego.
Speaker BWhy would I support anything Spanos's family does?
Speaker BI'm sorry.
Speaker AYou're very spiteful.
Speaker BYes, exactly.
Speaker AYeah.
Speaker BGive me.
Speaker BGive.
Speaker BI ask this question a lot, but I think it's kind of fun.
Speaker BWhat's the biggest misconception about.
Speaker BWe'll say even East Bay.
Speaker AAbout the East Bay?
Speaker AWell, look, I mean, I'm aware that Oakland is known for very little.
Speaker AThat.
Speaker AThat's good, honestly.
Speaker AIt's known for, you know, at this point, losing all of its sports teams.
Speaker AAnd it's known for being high in crime and just kind of the appendix To San Francisco, you know, which isn't great.
Speaker AIt's an underrated city.
Speaker ABut, you know, the city has a lot of problems.
Speaker ABut I'm going to stay because I love it.
Speaker AOne of the greatest things is we have an enormous, enormous wildlife area and urban forest as part of the city of Oakland.
Speaker AAnd there are redwood trees and miles and miles and miles of trails.
Speaker ASo five minutes from my house, I can be in a redwood forest and take a walk after work.
Speaker AAnd that's part of the East Bay because it extends from Oakland into Berkeley, all of those hills, and then eastward is just a vast open space.
Speaker AThat's just marvelous.
Speaker ASo that's something most people don't know about the East Bay.
Speaker BYeah, I think that's true.
Speaker BI, I've, I've been there a couple times.
Speaker BI've been to San Ramon, which is around one of the ridges.
Speaker BIt's kind of like, yeah, then, but you, you can just keep going and going.
Speaker BObviously.
Speaker BVery cool.
Speaker BYou know, I do a little bit of research.
Speaker BIt's not hard to do research anymore with, with LinkedIn.
Speaker BI love LinkedIn.
Speaker BWho doesn't?
Speaker BBut you are.
Speaker BYou're a duck.
Speaker BYou're a.
Speaker BYou went to the University of Oregon for undergrad.
Speaker BYeah.
Speaker BAnd what brought you up there?
Speaker BI'm always curious, was it the get away from the parents thing?
Speaker ALike a lot of people say, nobody's ever asked me these questions in professional setting.
Speaker AAnd I thought, no, no, it's all good, it's all good.
Speaker ABut when I hear these types of things, people try to burnish their history.
Speaker AAnd I'll try to be honest about it.
Speaker AMeaning the reason I went to the University of Oregon, now this is the late 80s, and I went to a Catholic high school.
Speaker AIt was an all boys Catholic high school.
Speaker AAnd the really good students, they gave you the application to the University of California system.
Speaker ARight.
Speaker AAnd if you were a middling student, which I was, they gave you an application to the California State University system.
Speaker AAnd I could, I wasn't a good enough student to get into any of the University of California schools.
Speaker AAnd then none of the state schools appealed to me.
Speaker ASo for some reason somebody said, well, why don't you try the University of Oregon?
Speaker AIt's a great college town, blah, blah, blah.
Speaker ASo I applied there and I got in.
Speaker AThat was, that was the beginning and end of, was a tremendous place to go to school.
Speaker AI loved it and I had the time of my life.
Speaker AAnd back then it was really cheap.
Speaker ASo, yeah, it was terrific.
Speaker AI kind of ended up there just by Accident.
Speaker BI've been to that campus, too.
Speaker BIt is unbelievable.
Speaker BBeautiful.
Speaker BAnd Dan Fouts was a Duck.
Speaker BSo we're all still thinking about that.
Speaker ADown in San Diego.
Speaker AYou're right about that.
Speaker BOh, yeah.
Speaker BSo that's always.
Speaker BI'll always work the sports in whenever I can.
Speaker AYeah.
Speaker BBut then, but then you, you, you decide, you know what, I'm going to show that UC system that I can get something out of them.
Speaker BAnd you end up going to UC Davis, which is just north of where you're at.
Speaker BRight.
Speaker BOr just east, I should say.
Speaker BAnd.
Speaker BAnd another beautiful campus once again.
Speaker BIt's very cool.
Speaker BI think.
Speaker BI actually went to UC Davis for 1/4 as an 18 year old and couldn't handle it.
Speaker BCouldn't handle the missing home and actually went back home.
Speaker AOkay, let's say you.
Speaker AYeah, okay, you're familiar with the.
Speaker BLove it.
Speaker BI love it.
Speaker BAnd I have one question for you about that, because this, when I was there, they were the Aggies, right?
Speaker AYeah.
Speaker BAnd they're not the Aggies anymore, they're the Mustangs.
Speaker BWhat's going on at UC Davis, Brian?
Speaker BCan you clue me in on that?
Speaker AI don't really know.
Speaker AHonestly.
Speaker ABy the time I was in graduate school, I didn't really.
Speaker AAnd you know, Davis, I think It's a Division 2 or 3 school.
Speaker AAthletically, I didn't really pay much.
Speaker AI'm not even sure I ever understood what an Aggie was.
Speaker AAnd maybe that was why they changed it to the Mustangs.
Speaker ALike we all understand what a Mustang is.
Speaker BYeah, true.
Speaker ARight.
Speaker BI think agricultural school.
Speaker BRight.
Speaker BI think that was the whole thing.
Speaker AYeah, yeah, yeah.
Speaker AIt started out really as an agricultural school, so, yeah, maybe that was it.
Speaker ABut, yeah, as opposed to Oregon, where, you know, it was a big deal to go to the football games on Sundays.
Speaker ARight.
Speaker AUniversity of California, Davis, not so much.
Speaker BYeah.
Speaker BYou come out of there with degrees in political science.
Speaker AYeah.
Speaker BI'm guessing marketing.
Speaker BStarting a marketing firm or consultancy was nowhere on your radar.
Speaker AYeah, you know, there's some people that plan it out and there are some people who don't.
Speaker AAnd I'm in the latter category.
Speaker ASo I had the notion early on that I wanted to be in politics.
Speaker AAnd I worked a bunch of campaigns.
Speaker AI worked in the Oregon legislature when I was up there as an undergraduate.
Speaker AAnd I really liked it.
Speaker AAnd so I thought, well, you know, I particularly was interested in kind of the minutiae of legislative politics.
Speaker AI was in the contemporary Democratic theory, which sounds incredibly esoteric, but within it was.
Speaker ASo I'm like, okay, I'M going to go work campaigns in California and get my master's degree in political science.
Speaker AAnd so that's what I did.
Speaker AAnd I have a master's degree in political science from the University of California, Davis.
Speaker AIf you ever want to talk about John Locke or Thomas Hobbes, I can do that, but that's about it.
Speaker AI met my wife in graduate school, which was the best thing about it.
Speaker BBest thing about UC Davis right there.
Speaker BThat's great.
Speaker AExactly.
Speaker BWhat was the first job out of school?
Speaker BRight.
Speaker BI know we're going to get you to Inman here shortly, which is really interesting, but what were you doing first?
Speaker AWell, I was bouncing from campaign to campaign, so political campaign.
Speaker ASo in the state of California, we have a lot of initiatives, right?
Speaker ALike ballot initiatives, direct democracy.
Speaker AAnd I worked on two or three of those.
Speaker AI worked in a couple of mayoral campaigns.
Speaker AAnd so that was kind of what I was doing.
Speaker AI was a political journeyman, campaign journeyman.
Speaker AAnd at the same time, I was teaching assistant during graduate school.
Speaker ASo that's how I paid my rent.
Speaker AAnd what I found out, and this is, you know, shocker here, that the people in politics, I didn't find them particularly admirable.
Speaker AAnd I got very jaded very quickly.
Speaker ASo that made me question my desire to make that a career.
Speaker BI like the honesty and the straightforwardness of that answer.
Speaker AYeah.
Speaker BSo somehow you get connected with Brad Inman.
Speaker BAnd I really want to hear the story of you the first time you said hello and met Mark Davison.
Speaker BI didn't ask Mark that question when I had him on the podcast of meeting you, but I want to hear that story as well.
Speaker AOkay.
Speaker AYeah.
Speaker ASo I met Brad.
Speaker AWell, no, I had known Brad for some time.
Speaker AMy youngest brother went to school with Brad Inman's son.
Speaker AOkay.
Speaker ASo I knew Brad just through family connections.
Speaker AOkay.
Speaker AI didn't see a great deal of him, but Brad, in his earlier, earliest journalistic days, was a reporter for the LA Times, did work in Sacramento, a lot of political reporting.
Speaker AAnd so, you know, I'm a young kid trying to, like, network my way around.
Speaker AAnd so I ended up talking to Brad because he knew people in politics and blah, blah, blah in Sacramento, which is 10 minutes from Davis.
Speaker ASo anyway, I kind of reconnected with Brad that way.
Speaker AAnd then around the time I was becoming disillusioned with politics entirely, he was starting Inman News, basically standing up a website and becoming a trade publication for the real estate industry.
Speaker AAnd, yeah, he offered me a job.
Speaker AAnd so that's.
Speaker AI ended up in real estate.
Speaker AThat's 28 years ago.
Speaker BNow, many, many stories are similar.
Speaker BThat seems like you just kind of trip into real estate, but once you get there, it can hold you.
Speaker AYeah, absolutely, absolutely.
Speaker BSo Mark Davison, how does he enter the picture?
Speaker AOh, gosh.
Speaker ASo I had worked at Inman for a few years and, you know, we syndicated real estate content online and in newspapers.
Speaker AThey used to be, as, you know, Bill, the Sunday newspaper, most major metros, had a real estate section that was actually significant.
Speaker ARight.
Speaker AAnd it was fueled by advertising.
Speaker AAnd so we, we licensed editorial content of those papers.
Speaker AStill at Inman, that was part of the business.
Speaker AAnd we had noticed that this guy Davison, who kept coming up because he was representing this home inspector that had a real estate column, and he was getting this guy in all of the Sunday real estate sections.
Speaker AAnd so, you know, we reached out to him just to figure out what this guy was doing, and that's how we became acquainted.
Speaker AAnd I remember the first time I met Mark was probably maybe 99, 2000 somewhere in there.
Speaker AAnd he showed up at the Inman office, and he was still very much a creature of the music business.
Speaker AYou know, I know you've had Mark on the show and, you know, that's.
Speaker AHe started an artist representation and was really a person who operated in that space.
Speaker AAnd then, you know, again, another sort of unplanned thing, ended up representing this real estate columnist kind of on a whim.
Speaker ASo anyway, yeah, he walked in and he was still very much a creature of the music business.
Speaker AHe didn't look like anybody you would encounter in real estate.
Speaker AAnd.
Speaker AYeah, so Mark has been a.
Speaker AA friend and a partner for a long, long time.
Speaker BYou worked together at Inman for a few more years?
Speaker BYeah, I think.
Speaker BI think he had a little interlude with some other things.
Speaker BBut I really want to get to the question that you've been asked more times than you.
Speaker BYou care to tell us, but launching Thousand Watt, the idea behind Thousand Watt, what were others doing at that time?
Speaker BThat they're probably still not doing that you do.
Speaker BBut if you can kind of talk about what was your competition?
Speaker BWas there competition when you launched that, or was it kind of a new thing where people said, oh, wow, what are they doing?
Speaker AI'll be very honest about it.
Speaker AAnd this, like anything else, you know, that I've said is a Thousand Watt was born out of circumstance.
Speaker AAnd after I left Inman, I was president of Inman for a while.
Speaker AI was there at Inman for eight years.
Speaker AAnd so after I left Inman, Mark had left a year or two before me.
Speaker AI had then gone to this startup that a CEO that developed software for tablet PCs.
Speaker AI don't know if anybody remembers those things, but it's like a laptop that you can write on and it was pretty cool back in the day.
Speaker AThis is before the iPhone, of course.
Speaker BYeah, of course.
Speaker AAnd ran that for a couple years and it did really well.
Speaker AAnd then the housing crash happened and it started to not do well.
Speaker ASo that basically we sold off the code base and the assets to companies in other categories.
Speaker AAnd then Mark and I were like, okay, what do we do now?
Speaker AAnd you know, sometimes people at that moment say, well, I'm going to do some consulting for a while.
Speaker ASo I said, okay, let's just do some consulting together and we'll start a consulting firm and we'll call it Thousand Watt Consulting.
Speaker AAnd that's really how it started and what built the business from there.
Speaker AAnd the brand was really just writing publicly.
Speaker AAnd you know, we, we started a blog that was the early days of blogging and we would write things that other people wouldn't write, we would say things that other people wouldn't say.
Speaker AAnd we had a distinctive voice and point of view and that proved to be pretty magnetic for a certain number of people in the industry.
Speaker AAnd that act of writing and just sharing a point of view publicly through the blog is what built Thousand Watt.
Speaker BHow long before you kind of became known as the, I mean, Look, I've seen 50, 60, 70 of your pieces of art, I'll call them, which is what you help a brokerage do.
Speaker BHow long did it take for you to get to that?
Speaker BNot to the level you're at today, but to go, oh, this is a path I think we should be going down.
Speaker AYeah, I, we're an 18 year overnight success, I guess.
Speaker BRight.
Speaker AThere was nobody at the time really thinking creatively or about storytelling or brand building and real estate.
Speaker AThat territory remained unclaimed.
Speaker AAnd so we went out and we staked that as our territory.
Speaker AAnd over time we added people slowly and we got bigger and bigger projects and clients and accounts and we became known for that.
Speaker AAnd Mark's passion really is branding, the thinking that goes into that design.
Speaker AAnd that became, I think, the most commonly known output of our company.
Speaker ABut we have always also done a lot that is less easy to see visually, which is strategy, message strategy, positioning a company or a product brand strategy, storytelling, all of those things.
Speaker AAnd that really was my bailiwick.
Speaker AAnd so Mark is very passionate about visual design and brand building.
Speaker AI really always gravitated towards messaging positioning the strategy.
Speaker BI would imagine, especially since this was kind of relatively new in the world of we'll say brokerage, that you had to convince some people, like I'm going to insert one of Jordan's questions here because I think she's amazing.
Speaker BAnd how do you cultivate bravery in clients who are used to just kind of playing it safe with their brand?
Speaker BI mean that's a, that had to be a big problem early on or at least an issue, I should say.
Speaker AWell, it's become easier over time because as I think our clients courage to make changes or take risks increases proportional to our credibility.
Speaker ASo right, if, if, if, if a client hires us to do some work and they know that we have a track record and a reputation and we're not going to give them a bum steer or run them off a cliff, right.
Speaker AThat enables them to take some risks and to have a greater confidence.
Speaker AAnd the other thing I would say that is important to that is process.
Speaker AA tagline, an advertising campaign, messaging strategy.
Speaker AYou know, those things don't come out of thin air.
Speaker AThey're the output of a process.
Speaker AAnd we become very good at the processes that lead to good outcomes.
Speaker AAnd so if a client is taken through that process, the process gives them the confidence and the assurance that everything is being thought through methodically.
Speaker AAnd that's been very helpful.
Speaker AYou know, sometimes people look at design work in particular and they say, well, that's pretty, that that makes me feel good or I don't like that.
Speaker AAnd design really is not just about making pretty things.
Speaker AIt is the culmination of a number of deeply considered factors and strategic decisions.
Speaker AAnd when you take the client through that process, they become more confident.
Speaker BWhen somebody approaches you and says we want to do something different to the moment that they lay eyes on the first, you know, the final iteration of what you're creating.
Speaker BHow long is that process?
Speaker BBecause I'm just guessing this is not something that happens quickly.
Speaker ANo, it took a few months really for everything that we have come to know.
Speaker ACertainly me and Mark and Jessica on our team, who you've interviewed viewed as well, who's I've known for over 20 years and has been with thousand watt for over a dozen years.
Speaker ASo we have tons of domain knowledge.
Speaker ABut we still have to understand what is true about the client.
Speaker AAnd that could be a brokerage, it could be a proptech company, it could be a mortgage company.
Speaker AWe work with all builders.
Speaker AWe have to like really figure out what is uniquely true about that company and that brand.
Speaker AAnd so that still requires what we call discovery, which is research.
Speaker AAnd we talk to people, we interview people, we workshop things.
Speaker AAnd that's a big part of it.
Speaker AWe just don't shoot from the hip.
Speaker BYeah.
Speaker BIt's not like it's one of these four things because everyone fits into these four things.
Speaker BThat's not the truth.
Speaker ANo, it's not.
Speaker AAnd well, it's a good facet to this Bill.
Speaker AAnd with real estate brokerage in particular, for the most part, they're not differentiated what makes company X different from company Y.
Speaker AI don't know.
Speaker AIf you kind of squint, they sort of look the same.
Speaker ASo what we need to do is to figure out, okay, well, what is beneath the surface there that is true that you can build something off of, whether that's visual or verbal.
Speaker BYeah.
Speaker BBrian, once again, another Jordan insert.
Speaker AYeah.
Speaker BWhat's the biggest myth in real estate marketing today and what's the truth behind it?
Speaker AWhat is the big.
Speaker AThat's a really good question.
Speaker AThe biggest myth in real estate marketing today, I think want to give you a thoughtful answer here.
Speaker AThe biggest myth in real estate marketing.
Speaker AWell, I think there's a misunderstanding, I'll put it that way.
Speaker AThere's a great misunderstanding between brand marketing and direct response or tactical marketing.
Speaker AAnd I think that the real estate industry, because the mentality is so tied to sort of this deal to deal horizon, right?
Speaker AYou get one lead, you convert it, you do one closing, you move on, right?
Speaker AYou have one quarter's results, then you're at the bottom of the hill for the next quarter.
Speaker AAnd we very much focus on that which gets immediate engagement, conversion attention.
Speaker AAnd we do not build the strategy that should sit beneath and come before those things, if that makes sense.
Speaker ASo the misconception is that attention for the sake of intention is intrinsically good and effective in real estate marketing.
Speaker AI think we see a lot of that.
Speaker AWe wrote about that just the other day in our ghost newsletter where, you know, we highlighted this growing trend of agents who are using humor and dancing and sometimes off color human humor to gain attention in their marketing.
Speaker AAnd it works.
Speaker AThey get thousands and thousands of followers.
Speaker AAnd whether or not that produces business or whether or not that builds a brand over time I think is an open question right now.
Speaker BSo her, her final, her follow up with the truth behind it is that those things do work.
Speaker BIt's just they're not, they're not building something that's going to grow and grow and continue to become this brand that's going to Be very, you know, important.
Speaker AI mean, sometimes I use the analogy of food analogy.
Speaker ARight.
Speaker ASo like you can live off of candy bars and Red Bull for a period of time and it will produce an immediate satisfaction or response over time though it does not build a strong body or mind.
Speaker ARight.
Speaker AThat's the equivalent of attention grabbing, non strategic, gratuitous shoot from the hip marketing.
Speaker AYeah, of course.
Speaker AWhat you want to be doing is you want to nourish your business and brand, you know, with a more balanced diet that builds strength and health and wellness over time.
Speaker AOkay.
Speaker ASo that's how you build endurance and longevity and health and, and you know, understandably, most agents in particular, you know, gravitate towards the, the quick, the quick hit.
Speaker BI'll ask you a another Jordan question.
Speaker BI love this question.
Speaker BIt's the first time I've ever seen anything close to this.
Speaker BBut if you approach real estate marketing like an anthropologist, right.
Speaker BStudying a culture, are there patterns or rituals you would say that define today's agent or consumer?
Speaker BAnd, and if so, are they evolving?
Speaker AAre they evolving?
Speaker AI think the state of the industry is such that agents are mostly stressed, anxious, confused, and they're looking for guidance and they're looking for something to hang onto.
Speaker AAnd I don't know what pattern is emerging from that.
Speaker AThe pattern is stress.
Speaker AIt really is.
Speaker AAnd for all the reasons that you know, Bill and all of your listeners know, we have too few deals and too many agents chasing them.
Speaker AWe have consolidation and hyper competition in the industry, we have all kinds of fighting within the industry and then we have this daily unfolding reality of AI.
Speaker AAnd I think agents are just trying to get their bearings right now and trying to pay the bills.
Speaker AIt's hard to say what the emerging patterns are with agents, with consumers, and we've done a lot of research with consumers over the last four or five years.
Speaker AConsumers are similarly confused.
Speaker AAnd this is the paradox of consumer behavior.
Speaker AOver the last 25 years we have more and more information.
Speaker AWe have all the listings, we have all the sale prices, we have all the data in the palm of our hand.
Speaker ABut yet most of us are still completely lost when it comes time to actually sell or buy a house.
Speaker AAnd we thought many of us did that the lawsuit settlements and all that last year would sort of clarify things and consumers would be more discerning and they would know how their buyer agent got paid and all that.
Speaker ALike, you know, you can, you can spend days on end on Redfin or Zillow and look at all the comps and those estimates and you can use chat GPT to tell you how to buy a house or, you know, and it's funny how people still arrive unprepared and needing guidance when it comes time to actually move into real estate transaction mode.
Speaker ASo I guess a lot less has changed there with consumer behavior than I think people sometimes think.
Speaker BYeah.
Speaker BIt hasn't been that solution it was supposed to be, I think.
Speaker BYeah.
Speaker BAnd an agent still on their side of the thing still continue to try to figure out the proper way to educate those consumers.
Speaker BYeah.
Speaker BI have to talk about your summit, right?
Speaker BYeah.
Speaker BThis is pretty cool.
Speaker BIt's not really a typical real estate event.
Speaker BI've been to many of them.
Speaker BYou've been to more.
Speaker BYeah.
Speaker BBut if there's one feeling or takeaway that you purposely built into the summit, right into that, what would that be?
Speaker BWhat's the entire experience about?
Speaker AThe entire experience about is about delivering the signal through the noise that exists in the industry, particularly around marketing, brand building, and giving people clarity around those things.
Speaker ABecause again, particularly with the effects of AI, people don't know what to do.
Speaker ARight.
Speaker ASo how do I find the signal through all of the noise that surrounds me?
Speaker ADo this, do that, buy this, buy that.
Speaker AHere's the script you need.
Speaker AHere's the magic email to send.
Speaker AHere's the application.
Speaker AHere's what you should be doing with AI.
Speaker AAI is going to destroy your company.
Speaker AAI is going to grow your company.
Speaker AIt's a lot of static and noise, Bill.
Speaker AAnd we created the event which we have, we are announcing, we're renaming it Signal, called it the Brand and Marketing Summit, but we're renaming it Signal for that reason.
Speaker AAnd so we want people to feel like they can come here and get really thoughtful discussion and strategic thinking and creative thinking that helps them build their brand and their business.
Speaker ASo that's the idea.
Speaker AYeah.
Speaker BWhere do you personally go to get re inspired creatively?
Speaker BYou know, like when you feel like you've hit a wall.
Speaker BWhat.
Speaker BWhat's Brian doing?
Speaker AI read a lot of fiction.
Speaker AI read a lot.
Speaker BAnd is there a genre that you gravitate towards?
Speaker AWell, you know, I like short stories a lot.
Speaker AOkay.
Speaker AI read a lot of novels.
Speaker AI read some history and biography.
Speaker ABut I have always found, you know, your output, your output intellectually and creatively is tightly correlated with the inputs you put into your brain.
Speaker AAnd when I'm stuck for an idea, that's what does it for me.
Speaker ABill.
Speaker AEverybody's different.
Speaker AI don't like business books.
Speaker AI've read very few of them.
Speaker AMost of them are overblown blog posts.
Speaker ASo, yeah, I read a lot of fiction.
Speaker BIs there one you've read multiple times?
Speaker BLike, it just.
Speaker BYou keep coming back to it because of something that's happening in that book.
Speaker BI have one myself, but I'd like to hear yours.
Speaker AYeah, I mean, look, I have my favorite writers, though she was known primarily for her journalism and her nonfiction.
Speaker AJoan Gideon is my favorite writer, and she wrote a couple of novels that I go back to again and again.
Speaker AI probably read them every couple of years, and I don't know.
Speaker AI don't know why.
Speaker AThey just always leave me thinking.
Speaker AThe other novel that I reread, I reread this every couple of years, too, is the Great Gatsby.
Speaker AAnd of course, like most of your listeners, you read it in high school or college.
Speaker AYou know, there's Tom and Daisy and Nick, and, you know, you kind of get the idea, but I just never cease to find wonders in the language and the writing and insights about our American culture by rereading that book.
Speaker ASo that sounds really nerdy, but that's what I do.
Speaker AThat's how I recharge my creative battery.
Speaker BI love that.
Speaker BI would think.
Speaker BBut yeah, it probably, absolutely has helped you in your business, you know?
Speaker AYeah.
Speaker ALike, I mean, you can't.
Speaker AYou are not, probably not going to be successful as a strategist or a creative.
Speaker AIf your intellectual diet is Instagram Reels and LinkedIn, it's unlikely.
Speaker BIf it's SportsCenter, will that work?
Speaker BNo.
Speaker AYeah.
Speaker ASports Center 100.
Speaker ATotally.
Speaker BOkay, good.
Speaker AI mean, there's some great.
Speaker AThere's some great.
Speaker AYou know, there's.
Speaker AThere's great writing around sports.
Speaker BOh, my gosh.
Speaker BAre you kidding me?
Speaker BYeah.
Speaker BYeah.
Speaker BOh, my God.
Speaker BLots of great novels tied around sports stuff for sure, starting with Field of Dreams, but I'll move on.
Speaker AYeah.
Speaker BOkay, here.
Speaker BWell, I'm running out of your time, so I want to get you this last question, but I've asked everyone.
Speaker BJay Thompson was my first guest when I was going to do 10 episodes, because I wanted to see what a podcast was all about in 2015.
Speaker AJade's such a great guy.
Speaker BHe is.
Speaker BHe's having the time of his life.
Speaker BHe's having too much fun.
Speaker BWhat one piece of advice would you give a new agent?
Speaker BJust getting started in real estate.
Speaker AYou know, I would tell them to.
Speaker ATo be deliberately different.
Speaker AAnd I know that's hard because I always say, this is a look around business with agents.
Speaker AYou know, they look around and they say, who's the big dog in my office?
Speaker AAnd I need to do what they're doing or you know, this team is just killing it doing X, Y or Z for their marketing.
Speaker ASo I got to do that.
Speaker AYou know, those are the things that work for other people.
Speaker AAnd so agents get sort of jerked around and doing things that other people do by looking around, which I understand because, you know, as I said before, it's a scary and anxious time in real estate.
Speaker AI would say look really deeply at what you can do best and what you are prepared to do better than most other agents and then build off of that and look around you and then figure out how you can do something different given your unique makeup, your point of view, your personality.
Speaker ASo look inward, not around, I guess would be my guidance.
Speaker AWhich is hard.
Speaker BYeah, it is.
Speaker BBut that's great advice, Ryan.
Speaker BIf somebody wants to reach out to you, what's the best way for them to do that?
Speaker BAnd also how do they get a hold of the dose?
Speaker BRight.
Speaker BWhat's the.
Speaker BYeah, because I'm.
Speaker AYeah, people can email me, Brian.
Speaker ANet.
Speaker ABest way to like get more Thousand Watt for free.
Speaker BYeah.
Speaker AIs sign up for our weekly newsletter, the Dose.
Speaker AJust go to our website, thousand watt dot net.
Speaker AYou'll probably get a pop up or something to sign up.
Speaker AGoes out every Tuesday morning and it's kind of a hit on hey, here's what's going on in the industry, but mostly just food for creative and strategic thinking.
Speaker BYeah.
Speaker BI'm like a raving fanboy of copywriters.
Speaker BI think the ability to put pen to paper, we'll go old school and have people do things or react or think another thought is unbelievable.
Speaker BSo I think it's great.
Speaker BYeah.
Speaker BTalking to you and Mark and Jessica especially.
Speaker BIt's just been fantastic.
Speaker BThank you so much for your time.
Speaker BYeah, it's been great.
Speaker BAnd I'm always, always looking forward to the next thing that Thousand Watts is going to be talking about.
Speaker BSo thank you so much for your time today.
Speaker AOh, thank you, Bill.
Speaker AIt was a pleasure.